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Phone: (626) Trails1 - (626) 872-4571
Customer Feedback (No I don't post the bad stuff - Ha)
I expect every member of the JeepSWAG team to treat you the way that I expect to be treated. If you ever feel as if I have not given proper customer service, then CALL ME.
My commitment to you - No matter how large JeepSWAG grows, I will ALWAYS take your call.
I run my store a little differently than most. I only offer products that I have tested, use and believe in. I challenge you to name another store that does the same. I strive to offer products that offer best in class value.
Just wanted to let you know that I’m going on my 5th year with the DOR technora winch line. During my yearly expeditions to Moab, I have been forced to use the rope extensively. For example, last year while on Cliffhanger trail, I suffered some serious issues…. First, my front ring and pinion went out making my front axle useless. Secondly, while trying to get off the trail, I broke a rear axle shaft on the dana 44….. and unluckily lost the use of my locker due to an issue with the install….. So, we were basically stuck on the trail with a heavy jeep JK that had ZERO drive capabilities. Therefore….THE recovery began. Using my winch with a DOR 100” line, my buddies winch with the same DOR line, some snatch blocks, straps, etc…. we dragged my jeep up all the obstacles past the creek (for those that know cliffhanger). To say we were stunned that both ropes stood up to the challenge is an understatement. My JK is HEAVY…. And we were forced to drag it up multiple hills while our ropes rubbed rocks, got abused and used for hours with ZERO issues.
I just ordered a new rope, to simply have as a back-up. Hopefully this year I won’t need to use one, but as we all know, recovery is part of the off-road experience. My jeep has been extensively updated with RCV shafts, inner shafts, gussets, the works…. But I know that if something goes wrong, if I get stuck, of if someone else is in need…. Our winch lines are up to the challenge. Thanks for such a great product.
Customer switched from MBRP to DOR
You are the man. Thanks a ton Brett. It is nice having vendors like you in the Jeep marketplace willing to take care of your customers. I will email you directly this summer when I make the switch from a steel winch cable to synthetic. Thank you again.
Thanks for sending up the pads and flash light recently.
Love the light (lost mine so this was a replacement).
Installed the pads this week. Amazing difference. Can’t wait to run them at EJS in Moab.
You’re one of my fave suppliers.
Here’s a pic of the rig in near current state. Almost completed phase 2. Phase 3 starts in the fall with 14bolt FF and D60 on 40’s, beadlocks and cage. I’ll still be running your bumper though. J
Hi Brett! I would like you to know that our On Board Air arrived today. I want to thank you SO much for the extra goodies! My husband was like a kid in a candy store! He is so happy with OBA, alone. The extras were VERY nice too! I want you to know that we will recommend you to all of our Jeeping Buddies! Thank you thank you thank you for helping me make his birthday special!
Thought I would drop a line regarding the HiLift mount I installed this weekend in my 2012 JK. What an awesome piece of engineering! The install was simple (instructions well defined) and the jack rides quiet and tight. I told my wife that this represents America ingenuity at its best. While my jeeping is not hardcore as most, mainly used for heavy snow in Eastern Washington, the jack, when used is a lifesaver. Thank you again for such a fine product. I will show it to every jeep in my town. Cordially,
Thanks Brett, I can see why your customers rave about you. I look forward to ordering from you more in the future.
I got the Hi-Lift mount and hood struts SUPER fast! I was hoping that the products would be half as good as your customer service-and they turned out to be better!!!
I definitely agree with customers being the best advertising. I'm putting a couple reviews up on the "Oahu Jeeps" Facebook page and the JKOwners forum. I didn't think about stickers when I ordered (kinda surprised there wasn't one with the instructions). I didn't find them on your site, do you not have any? If so, how can I order a regular size one for my hood (where I'm putting all my "mod advertising"), and maybe some small ones that would fit on the side of the brackets?
Again, thanks for AWESOME products and service! Feel free to use my first paragraph as testimony.
Just wanted to shoot you a note to acknowledge customer services like yours, to many companies have got so big theat they treat their customers like cattle. I am impressed on the treatment you gave me in our situation. I actually felt like I was a special customer, you don't get that very often these days. Keep up the great work, someone like you should go far in life and I wish you the best.
Hey Brett, I just wanted to let you know I am very happy with the
whole air compressor setup I got from you. It has been in my opinion
are the ONLY person I have bought parts from that I didnt have
something go wrong. You are truly a dying breed as a business. There
really isn't anyone around any more that sells a good product without
the bullshit you have to deal with. I just really wanted to thank you
and let you know months after the purchase I am grateful for all the
I sincerely hope that this product reaps many rewards and profits for you. You deserve it.
I just wanted to drop you a line and let you know how incredibly happy I am with the Hi-Lift Mount. Barely a day goes by that someone does not compliment me on the quality, look, or functionality of the mount. So if you begin receiving more orders from South Florida, don't be surprised, as I have been passing your name and website around quite a bit. Thanks again!
Secondly, I am interested in adding on your Cat-Back Exhaust, Evap Relocator, and AEM Brute Fortce Intake systems. (what can I say- I was so impressed with the mount, you have made me a full time customer!)
Ordered two seats and they arrived. A shipping mess up happened and was cleared up instantly. One of the best sellers I have ever purchased from and at the best price. If I could buy from JeepSwag exclusively I would. It's very rare that this level of service at this low of price go together. LINK TO POST
I just wanted to give JeepSwag some recognition for his outstanding customer service. I had a small issue with one of the seats and he went out of his way to make it right.
Brett thanks for the call today about the bumper - that is what I call good quality service. Can't wait to install it this weekend.
woods. id like to say, looking at your web page. i like your products. when i get the $ flowing. you will be hearing from me. great prices! great products!
Hi. I got the bracket in the mail on Friday and installed it right away - the installation went well and the steering stabilizer looks a lot safer up there.
I'll be taking the Jeep out on the trails tomorrow.
Just installed your Hi-Lift Jack Mount. I agree that this is an under-rated product; absolutely the best location for the jack, excellent quality, perfect fit, and easy install (tapping seatbelt tubes with hardtop on is easy but a little time consuming). Thanks for a great product, I highly recommend it to all.
I just wanted to write and say how great your products are. In the past I have purchased the air compressor brackets and fittings which fit perfectly. Just the other day I received the hood lift, and I have to say of all the items I have installed on my Jeep, your instructions are by far the easiest and most complete. The lift itself is fantastic, and is really solid. Thanks again, and keep up the good work!
F__k that was quick man!
Just wanted to let you know I got the tank brackets today. Thanks for the prompt service!
Have a great day!
Just wanted to say that your Reloc kit is very nice. Worked well, directions were easy and a very well designed product for a good price.
Please keep me posted on any new projects...
Brett- you're a great vendor! Glad we have you on this forum, and glad we have someone willing to make these design changes that DC should have thought of in the first place
CHRYSLER ADMITS DESIGN ERRORS: Hires Brett Woods to fix everything!
If Chrysler knew what it was doing, that would be the headlines! I got the full Woods treatment from front to back and it was the best thing I've done for my Jeep yet. He installed it all in less than a day. He's a consummate professional, a clever craftsman and a Jeeper who knows what he's doing. I look forward to his upcoming projects
Just a short note to give props to Wood's on a great product. The Evap Canister Relocation Kit he sells is great. I installed it this last weekend (about 2 hour install including waiting for some paint to dry). The install instructions are clear and well thought out, which is a nice change from the usual install instructions that come with most accessories.
You have tons of great posts here with a lot of time invested. People CHARGE for what you do right here in this forum, much less for selling parts. The fact that you're willing to sit here and give free advise speaks a lot of your character. Thanks.
I will give a big X3 on that. You actually take the time to develop a product so it works right the first time. Most companies just rush things out the door so they can start cashing in. There is alot to be said for the small business man
Thank you Woods!
Hey, i got my kit in and got it on! great instructions included and a quick and easy install. everything went together well. just watch out for that differential cover it'll cut your head open LOL
Brett...incredible stuff, I went to your web page and will be ordering from you soon(waiting for my income tax) man your in the right profession I love all the items your making....keep up the GREAT work!
Where can I find your stuff on the web - your the most freethinking manufacturer I have met. Keep going!
I'd like to say what you are doing is pretty awesome and innovative.
Great products, and still great prices. I'm ordering right now, thanks for the great communication and commitment to service. It's what makes guys like David and you really stand out among this community.
Just wanted to let you know that i finally got around to installing the evap relocation kit
ITS AWESOME, you truly did an excellent job with this kit
Took me 2 hours taking my time
Anyways just wanted to thank you again
I just ordered my relocation kit. Hope it gets here in time for N.C. Your scaring me with those detailed instructions. haha I'm used to directions that have no more than 3-5 steps. All kidding aside, by seeing how detailed the instructions are I feel a lot more confident working on this myself. Thats what convinced me to order it.
Got the kit and I must say the direction are top notch. I wish the (Major aftermarket manufacturer name removed) kit I just got came with directions up to your specs. I can't wait till I can get it on, but I have to wait for assistance. Thanks.
Chris aka element981
’07 4 dr Rubicon
Dude YOU ROCK!
I just placed my order for the bundle. I wish I had it yesterday, I bought a lawnmower, and the tailgate kept closing as I was trying to load the thing into the jeep. I wish Jeep had Woods on their engineering team!
Brett, installed your evap kit today. First great design and directions! Took 3 hours but that included the trip to the hardware store for some primer and the time to paint all the metal. I do have a couple of questions. Are you seeing any abnormal wear to the parking brake cables since the bracket had to be removed? The cables now rub against the evap canister but they look pretty stout so I doubt we will see any problems but just curious. Have you installed this kit on a JK that hasn't been lifted? At first I was concerned the differential could hit if you fully compressed the springs. I have a 2.5" BB so it looks like there is no way the differential could hit but it could be close without a lift.
Anyway, that for the great product.
Got mine installed and was no problem, give yourself 1.5-2 hours to do it. Directions I had were great, with good clear pictures. I didn't use a right angle drill cause I don't have one and I really didn't get to use the sawzall as much as I would have liked!
I received one of the new ss brackets today. Easy install took me all of 30 minutes! Great design. Great customer service. Thank you and keep up the good work!
Hey man, I just checked out your site... Seems like JEEP should have called you before they released the JK!
I ordered two high backs and two low backs with headrests. Seats arrived in a few days, and are top notch. One of the low backs was damaged in shipping. I was not too concerned, since it says no refunds or exchanges on the first post. I requested a shipping price on a back seat, and just mentioned the tear. Brett went out of his way to find me options for the torn seat, even though I didn't ask. Top notch vendor. By far one of the easiest transactions and correspondence I have experienced.
Here's some detail that I've put together regarding the Evap Canister:
The install procedure is rock solid and I've worked very hard to implement all feed back from customers. I've sold over 60 of these kits. I have not had a single customer complaint or even a concern about the install process.
Just wanted to say thanks again for shooting me those direction's the install was a piece of cake and the directions were great now the tops down and the doors are off time to go check this thing out.
By the way your steering stabilizer bracket works great.
Hey Brett, just wanted to say thanks for the Tailgate strut. I installed it this weekend on my 2010 JK. Very nice product, and the directions were good. Nice to see that the strut is strong enough to push the door open on its own. I very satisfied with my purchase. Thank you again for creating this high quality product!
Hello Brett, I just wanted to let you know that the package you shipped on July 26th arrived today. Thank you for everything. I’m impressed with the quality of the brackets! I can't wait to get my onboard air system going!
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